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DOWNLOADS HELP AND FAQ

General FAQ

What resources does BCPL use for downloadable media?

Do any of these resources have late fees?

Like all BCPL checkouts, there are no late fees!  Also, items checked out with resources that use due dates (Overdrive and Hoopla) automatically return on the due date. No action is needed.  

What devices are compatible with these resources?

  • Computer.  Library material from Overdrive, Hoopla, RBDigital, and Tumblebooks can be read/listened to on the browser of your computer.  Simply find your resource under the Digital Library page under the "Books and More" menu to get started.     
  • Smartphone and Tablet.  Overdrive, Hoopla, RBDigital, and Tumblebooks all have apps available for iOS, Android, and Kindle Fire.  Links to these apps are also available within our library's app, too.  
  • eReaders.  Overdrive eBooks can be read on Kindle eReaders. 

How can I get detailed step-by-step instructions or further help?

Resource-specific FAQ

How are Overdrive and Hoopla different?

Overdrive operates more like a traditional library checkout system, with a certain number of copies for each title, and the ability to place holds on items that aren't available. We can take suggestions for items to add. 

Hoopla offers the same collection to all libraries- BCPL has no control over the titles available.  Hoopla offers formats for checkout that are not available in Overdrive, such as movies, TV shows, and music albums. While Hoopla also has new and popular books, it has a significant selection of older or “obscure” titles compared to Overdrive.  Because of Hoopla’s model, our library has a certain amount of checkouts allowed system-wide in a day.  These limits reset at the end of the day.  

Why don't you have this item in Overdrive? Why don't you have enough copies in Overdrive? Where did a book that you used to have go?  

Long story short, limits can be placed on us for the total copies we can buy up-front, and on how long we can own a digital copy before needing to buy it again (this is called "metered access") 

Purchase prices can also be surprisingly high- It's not uncommon for a library to pay 3-4 times the price for a digital copy vs. the consumer cost in a digital store like Amazon.  We work within these limits, within our library budget, and with the suggestions of our patrons to curate our Overdrive collection.  

What is Indiana Digital Library?

We joined a statewide Overdrive group in 2022. It includes the majority of Indiana public libraries serving less than 150,000 people, sharing all titles that they own into one catalog. This means BCPL patrons get access to more titles, including titles not "owned" or selected by BCPL libarians.  

How do holds work with Overdrive?

Holds now have the "Deliver Later" option, which replaced the former "Automatic Hold Checkout" system. Read more here!